A city of choice and opportunity in a natural environment
Food safety
Food safety - Campbelltown City Council
| There are a diverse range of food businesses operating within the Campbelltown Local Government Area. These include restaurants, cafes, take away shops, supermarkets, and clubs. To ensure the health and safety of the public, our Environmental Health Officers carry out inspections at food businesses to check that food is being prepared and handled in a safe and hygienic manner. |
Why is food safety important? |
| The sale of unsafe food can have a significant impact on human health. It is estimated that 5.4 million Australians get food poisoning a year. This results, on average, in: |
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How do I make a complaint about a food business? |
Do you have a complaint regarding suspected food poisoning? |
| All complaints regarding a food borne related illness are required to be directed to the NSW Food Authority on 1300 650 124. If only a single complaint is received the NSW Food Authority may refer the complaint to Council to be investigated. |
Do you have a complaint regarding an unsafe, unhygienic food premises? |
| In addition to routine food safety inspections, our Environmental Health Officers are available to investigate consumer complaints or concerns about a particular food premise or activity. Such complaints may include: |
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| Complaints can be made by contacting our Customer Service Section on 4645 4000 |
| Our role is to ensure compliance with the current food laws in a fair and reasonable manner. Our service does not extend to providing legal advice and does not seek compensation on behalf of customers. |
Do you have a complaint regarding a manufacturer, wholesaler or butcher? |
| We do not have the power to regulate or inspect food manufactures, food wholesalers or butcher shops. Complaints regarding these businesses must be made by contacting the NSW Food Authority on 1300 650 124. |
How can I find information about food shops that have been fined or prosecuted? |
| The NSW Food Authority’s name and shame register provides a list of food businesses that have been given a Penalty Notice or have been prosecuted in court for breaching food safety laws. Publishing the lists gives consumers more information to make decisions about where they eat or buy food. |
