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Dog and Cat FAQs

The answers to some frequently asked questions about companion animals.

Which animals need to be registered on the lifetime system?
When does my animal have to be registered?
Does my animal have to be microchipped to be on the lifetime system?
How can I check if my animal has been microchipped?
Where can I have my pet microchipped?
Does my dog need to be microchipped and registered if it is old?
Does my cat need to be registered?
Can I pay yearly registration?
What happens if I don't register my animal?
How much does it cost for lifetime registration?
Can I pay for animal registration over the phone?
How can I pay for registration?
Can I pay in installments?
Can I have an extension of time to pay?
I have moved and want the details changed, what do I have to do?
I sold or gave away my dog, what do I have to do?
My animal died, what do I have to do?
I received a fine for not registering my animal and I want to appeal. What do I do?
My animal is missing, what do I have to do?

Can I update my pet's details online?
Location and office hours of the Animal Care Facility

Which animals need to be registered on the lifetime system?

All dogs and cats born or acquired after July 1999.

When does my animal have to be registered?

In accordance with sections 9(2) & 10 of the Act, a companion animal is required to be registered
(a) from the time the animal is 12 weeks old, or
(b) when the animal is first sold (even if it is less than 12 weeks old).

Commencing 1 July, 2019 Annual permits will be required for certain companion animals. For the purposes of section 11N (d) of the Act, an annual fee will be required to be paid for the issue of a permit
(a) $80, in the case of a cat that is not desexed
(b) $195, in the case of a dangerous dog
(c) $195, in the case of a restricted dog

Does my animal have to be micro-chipped to be on the lifetime system?

Yes

How can I check if my animal has been micro-chipped?

Take the animal to a Veterinary Clinic, Animal Welfare organisation or the Animal Care Facility. The animal can be scanned to check for a micro-chip.

Where can I have my pet microchipped?

At a Veterinary Clinic, Animal Welfare Organisation or the Animal Care Facility.

Does my dog need to be microchipped and registered if it is old?

Yes - there are no exemptions for older dogs.

Does my cat need to be registered?

Any cat born after July 1999 has to be microchipped and registered.

Commencing 1 July, 2019 Annual permits will be required for certain companion animals. For the purposes of section 11N (d) of the Act, an annual fee of $80 will be required to be paid for the issue of a permit for cats that are not desexed.

Can I pay yearly registration?

No - from September 2002 the yearly system ceased to exist.

Commencing 1 July, 2019 Annual permits will be required for certain companion animals. For the purposes of section 11N (d) of the Act, an annual fee will be required to be paid for the issue of a permit
(a) $80, in the case of a cat that is not desexed
(b) $195, in the case of a dangerous dog
(c) $195, in the case of a restricted dog

What happens if I don't register my animal?

A fine for the amount of $275 can be issued for being the identified owner of an unregistered animal.

A late fee of $16 is also applicable if the registration fee has not been paid 28 days after the date on which the companion animal was required to be registered.

How much does it cost for lifetime registration?

The Companion Animals Regulations 2018 became effective on 31 August, 2018. This Regulation repeals and replaces the Companion Animals Regulation 2008. Cats and dogs have to be registered under the Companion Animals Act, 1998 (there are exceptions).

In accordance with sections 9(2) & 10 of the Act, a companion animal is required to be registered
(a) from the time the animal is 12 weeks old, or
(b) when the animal is first sold (even if it is less than 12 weeks old).

  • For dogs under 6 months or cats under 4 months of age, the owners can pay a reduced registration fee of $58
  • If the reduced fee is paid and the owners do not have the animal desexed prior to the 6 months of age, a further fee of $152 is applicable
  • A late fee of $16 is also applicable if the registration fee has not been paid 28 days after the date on which the companion animal was required to be registered.

The new fee structure set down by the State Government is as follows:

  • $210 for an entire cat or dog (that is, not desexed)
  • $58 for desexed dog or cat (sterilisation certificate required)
  • $25 for eligible pensioners, only if the dog or cat is desexed (pension card and sterilisation certificate required)
  • $58 for an animal that is not desexed and kept by a recognised breeder for breeding purposes (Current RNSWCC membership, pedigree certificate and letter stating the animal will be kept for breeding purposes is required)
  • $29 for a desexed animal purchased from a Council pound, animal shelter, or rehoming organisation with a Clause 16(d) after 30/10/15 (adoption paperwork and sterilization certificate required)

Commencing 1 July, 2019 Annual permits will be required for certain companion animals. For the purposes of section 11N (d) of the Act, an annual fee will be required to be paid for the issue of a permit
(a) $80, in the case of a cat that is not desexed
(b) $195, in the case of a dangerous dog
(c) $195, in the case of a restricted dog

Can I pay for animal registration over the phone?

No.

How can I pay for registration?

Payment can be made at the Cashier on the Ground floor of the Council building (Mon-Fri) or at the Animal Care Facility (Mon-Sat).

We can accept payment via the mail (cheque or money order) providing the necessary paperwork is supplied to Council. Please note that cheques are not accepted at the Animal Care Facility. We require microchipping papers and a copy of a desexing certificate and pensioner status, if applicable, to process registration. If paying by mail please include a business hours contact telephone number.

Payment can be made online if you have created a profile on the NSW Pet Registry. Payment can not be made online for assistance or working dogs.

Can I pay in installments?

No. Full payment is required.

Can I have an extension of time to pay?

Consideration is given in exceptional circumstances. Contact Customer Service if you would like to request an extension on 4645 4000.

I have moved and want the details changed, what do I have to do?

We cannot accept Change of Address details over the phone.

A change of address form is on the back of the Companion Animal Registration form. A Change of Address Notice(404KB, PDF) is also available from the Office of Local Government's web site. This can be filled out by the identified owner and sent to Council.

I sold or gave away my dog or cat, what do I have to do?

We cannot accept Change of Ownership details over the phone.

Change of ownership details are available for completion on the back of the Companion Animal Register Certificate of Registration. This needs to be filled in with the new owner's details and we must have the old owner's signature and the new owner's signature on the form.

A Change of Address Notice(404KB, PDF) is also available from the Division of Local Government's web site. This can be filled out by the identified owner and sent to Council.

If you do not have the certificate or do not have access to the previous/new owner a Statutory Declaration is acceptable. The person filling in the Declaration must provide as much detail as possible, stating their name and address and the details of what happened in regards to the ownership/relinquishing of ownership.

The Declaration must be signed and the signature to be witnessed by a Justice of the Peace.

Fines may be issued where the identified owner of the animal does not provide Council with Change of Ownership details.

My animal died, what do I have to do?

The owner of the deceased pet must notify us in writing. Please complete a Owner Notification of Death of Microchipped Dog or Cat form(128KB, PDF). This can be filled out by the identified owner and sent to Council. We cannot accept details of the death over the phone.

I received a fine for not registering my animal and I want to appeal. What do I do?

Once a fine has been issued any objection must be put in writing to the Revenue NSW Office for consideration.

The phone number for Revenue NSW is 1300 138 118. The mailing address is PO Box 4444, Parramatta, NSW 2124.

My animal is missing, what do I have to do?

Council will accept notification over the phone of a missing pet, the details of which will be entered in the Companion Animals Register.

The owner is to provide as much detail as possible including their name and address, the animal's microchip number and when the animal went missing. Notification will also be accepted via a letter or fax from the owner.

Can I update my pet's details online?

The NSW Pet Registry enables lost pets to be reunited with their owners and is now available for cat and dog owners to:

  • Create an owner profile
  • Update your contact details
  • Transfer ownership of pets
  • Report your pet as missing and
  • Make payment for lifetime registration fees (except for assistance and working dogs).

Location and office hours of the Animal Care Facility

The Animal Care Facility is located at 2 Rose St (off Blaxland Rd), Campbelltown and can be contacted on 4645 4790.

Monday to Friday  10am to 4pm
Saturday  9am to 12 noon
 Sundays and public holidays  Closed
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