Contact Us

You can do business with us online, via email or by phone.

Save time do it online

Did you know that issues reported online have the same processing time as those reported via phone to our Customer Service team?

Apply/Report/Book/Track/Pay it is your one stop shop for paying rates, getting a permit, booking a kerbside clean up, reporting an issue, updating your contact details and tracking your development applications.

Contact our Services and Facilities

Call or visit council offices

Visit us in person

Campbelltown Civic Centre
91 Queen St, Campbelltown NSW 2560
Monday to Friday, 9:00am to 4:00pm
View map/Get Directions

Call Customer Service

Monday to Friday, 8:30am to 4:30pm
Phone: 02 4645 4000
Fax: 02 4645 4111

After hours emergencies

To report a council related urgent matter or emergency outside of business hours, contact us on 02 4645 4000. You will be redirected to our after hours emergency call service and required to follow the prompts.

If you are in an emergency or life threatening situation, please call Triple Zero (000).

Other emergency contacts.

Translation and Interpreter Services (TIS)

If you need an interpreter, please call TIS National on 131 450 and ask them to call Campbelltown City Council on 02 4645 4000.

You can also visit the TIS National website for translated information about the services TIS National provides.

Write to us

Campbelltown City Council
Campbelltown NSW 2560

Media enquiries (Journalists only)

For media enquiries, please contact Council's media team on 02 4645 4729.

Campbelltown City Councillors

Contact details for Campbelltown's Mayor and councillors.

Council will use any personal information provided for the intended purpose only, to remain in contact with you and to continually improve your customer service experience. Your personal information is dealt with in accordance with council's Privacy Policy.