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Community hall hire FAQs


What halls are available to hire?

Campbelltown Council has many Community Halls available for hire. View all Community Halls and check availability.



Can I view the hall before I book?

Keen to check out a hall before you book? Call Customer Service on 02 4645 4000 and we can organise a viewing on weekdays between 9:00am - 2:30pm.

If you haven’t secured the hall with the $50.00 deposit you will need to provide a key bond before the viewing.



When can I book a hall?

All halls are available for hire at an hourly rate, with a minimum of two hours hire. The hourly rate is available:

  • Monday to Thursday: 9:00am - 10:00pm
  • Friday: 9:00am - 3:00pm
  • Saturday: 9:00am - 3:00pm
  • Sunday: 9:00am -10:00pm

Alternatively, block rates are available for the following times:

  • Friday: 9:00am - 12:00am
  • Friday: 5:00pm - 12:00am
  • Saturday: 9:00am - 12:00am
  • Saturday: 5:00pm - 12:00am

Please refer to Campbelltown City Council's Fees and Charges(2MB, PDF) for hourly and block rates, or call Customer Service on 02 4645 4000.



How do I book a hall?

To book a Community Hall please follow the steps outlined below:

  1. Firstly make sure the hall you want is available. Click here to view a list of our halls.
  2. Then select the hall that you would like to hire
  3. Click on the Casual Booking Enquiry and View Availability button within your chosen hall web page
  4. Follow the prompts to complete your enquiry
  5. Our Customer Service will respond to your enquiry

Note: It is NOT a BOOKING until Customer Service contact you to finalise your booking details.

You can also make a booking enquiry by ringing Customer Service on 02 4645 4000.

In order to make a hall booking you must be over 21 years of age.



When is the latest I can book a hall?

You can book with us months in advance but we do need a minimum of 14 days to process a hall booking. This involves not only finalising payment, but also organising cleaners and keys/alarm codes for the hall you need.



How do I change my hall booking?

We require all changes in writing at least 14 days before the date you have booked the hall for. If less than 14 days notice is given, an administration fee will be charged.



How do I cancel my booking?

You can request a cancellation of your booking using the Hall Hire Cancellation Form(91KB, PDF).

Note: We require all cancellations at least 14 days before the date you have booked the hall for. If less than 14 days notice is given, an administration fee will be charged.



How much will it cost?

Simply view the webpage of the hall you are interested in hiring to view hourly and block rates. Click here to view a list of our halls.

You can also refer to Campbelltown City Council's Fees and Charges(2MB, PDF) for more detailed information, or call Customer Service on 02 4645 4000.  

To secure your booking, a $50.00 deposit (to be taken off the hire fee) will need to be paid within seven days of making the booking with us.

There are a range of different fees for our halls. As well as the hall hire fees, all our halls require a refundable bond to be paid.

The bond will be refunded to you after your event as long as there is no damage to the venue and you meet the terms of our hall hire agreement. The bond will be refunded to your bank account within 10 working days after the booking date.



How do I pay?

Full payment for the hall is required 14 days before your function. Please remember that to secure your hall we do require $50.00 deposit to be paid within seven days of making your booking.

Payments can be made by cash, cheque, credit card or EFTPOS at our Customer Service in the Civic Centre building - view map/get directions and find out opening hours.

Payments can also be made via the BPAY details on your invoice or by credit card. Payment details are outlined on the Campbelltown City Council website.

Note: We accept MasterCard and Visa but don’t accept Diners or American Express. We are currently unable to take payments over the phone.



Where and when do I pick up the keys?

The keys are to be collected weekdays between 8:30am and 4:00pm at our Customer Service in the Civic Centre building - view map/get directions and find out opening hours.

If you have a weekend booking the keys will be available on the Friday the week of your booking. For weekday bookings you may collect the keys the day before your hall booking. If you have booked one of our halls just for an afternoon or evening event then your key can be picked up on the same day.



When do I return the keys?

You are required to return the keys the day following your booking. If you have a hall booked over the weekend, you will need to return the keys on Monday. An after hours drop off chute is also available at the Council building main door entrance.



Am I allowed to go in early or stay later?

You must not enter the hall before your booking commencement time, and you must vacate the hall by your booking end time. If you try to enter the hall you may trigger the security alarm and a security call out fee will be deducted from your bond. Any additional time that you use the hall will also be payable by you.

If you require additional time to set up the hall for your event you will need to include that time in your booking.



How does the alarm system work?

You will be given a swipe card/keys that will unlock the venue for the times of your booking. We also provide operating instructions when you pick up the keys.

If you have any problems, you are able to contact the after hours service on the number that will be provided in your hall pack.

You must not enter the hall before your booking commencement time, and you must vacate the hall by your booking end time. If you try to enter the hall you will trigger the security alarm and a security call out fee charge will be deducted from your bond.

Also, to avoid paying an extra fee, remember to set the alarm as you leave the hall after your booking.



Are security guards required for all bookings?

Security guards are required for all 18yrs to 21st birthday functions regardless if alcohol is present or not.

Council requires the engagement of one Council appointed security guard for every 50 people attending a function where alcohol is present.

This security guard cost must be paid by the Hirer in addition to the hire fees and bond. Please refer to Campbelltown City Council's Fees and Charges(2MB, PDF).

Security guards must be present from 1 hour prior to the commencement of the function up until the end of the hire period.

Planning a party? Ensure you are aware of your guests' and your legal responsibilities. Find out how to have a safe, secure and fun party at MyNite, a NSW Police Force initiative.



What if I want to decorate the hall?

We know that a party just isn’t a party without some decorations, but to avoid permanent damage to our halls we ask that decorations are limited to the tables.

Decorations are not permitted on the walls, windows or ceiling.



If I am planning an event with alcohol what do I need to do?

When hiring a venue where alcohol will be consumed,  whether a bar or BYO, a Council appointed security guard/s must be present.  Please contact Council's Community Bookings for further guidelines.

Liquor permits are no longer required from Campbelltown Police or Macquarie Fields Police.

Only charitable organisations are permitted to sell liquor within a Council hall.  A licence must be obtained from Liquor & Gaming NSW prior to your function:

For useful tips on how to have a fun, secure and safe party, check out MyNite - a NSW Police Force Initiative.



Am I responsible for cleaning the hall?

Yes. You need to consider time required to tidy and clean the hall when choosing your hire period as you will not be permitted to remain in the hall after the finish time specified in the agreement.

In all our halls we have a mop, a bucket, and a broom but you will need to provide your own surface spray cleaner along with sponges/paper towels to clean any of those unavoidable spills on tabletops and chairs.

The floor will need to be swept, spills mopped up and your garbage must be bagged and left in a neat pile inside the foyer or hall, next to the doors for our cleaners to collect. You must provide your own garbage bags to place your rubbish into.

Failure to clean the hall will result in a deduction in your bond refund.



Can I provide my own tables and chairs?

Our website lists the seating and tables available for each hall, so when booking you need to make sure that the size of the hall is right for you.

The chairs and tables we provide are the limit for each hall. You cannot bring any additional furniture in with you.



Can I make a regular booking?

Regular bookings can be arranged but there are a few things you need to know, including:

  • Regular bookings are only available on weekdays.
  • Fees are invoiced on a monthly basis.
  • A refundable bond applies, and Council holds this for the duration of the booking.

Want to make a regular booking? You can fill in our online Booking Enquiry form or complete and submit a Regular Hall Hire Booking Application(189KB, PDF) form.

In order to make a hall booking you must be over 21 years of age.



Something we missed?

If there is something we haven’t covered you can always call Customer Service, drop by our front desk between 8.30am and 4.30pm on weekdays, or email us.

Here is all of our contact information:
Campbelltown City Council
91 Queen Street (Corner of Broughton and Queen Streets)
Campbelltown NSW 2560 - view map/get directions
Customer Service: 02 4645 4000
Email: council@campbelltown.nsw.gov.au


 

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