Webinar: Understanding the customer journey funnel

Next date: Tuesday, 06 June 2023 | 10:30 AM to 12:00 PM

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We can all agree that finding a customer or a client takes effort, energy, money and work, so are you focusing on keeping those customers and clients? Or, are you still focused on getting new ones?

Are you taking your customers on a journey, to ensure they keep coming back to you year after year? This webinar is one that you cannot afford to miss.

In this webinar you will learn

  • Exactly how to keep your customers coming back year after year
  • The secrets behind a successful customer journey funnel
  • How to apply the customer journey to your business
  • To ensure that whether you're selling a product, service, or have a bricks and mortar store that your customers are valued and nurtured
  • Why the customer journey funnel is your key to a sustainable business.

Meet your presenter - Kylie Mowbray-Allen

Kylie is a business coach specialising in digital marketing. She brings a lifetime of experience in the media, advertising, marketing, ecommerce and branding space, and just loves to give, guide and share so others can grow.

Meet your advisor - Derek Tink

Derek Tink is a Business Advisor with a focus on regional development. He has experience across a range of industries, spanning agribusiness, tourism, retail and health. 

Derek has delivered specialist advice within the region including business development, marketing, digital strategy and organisational management.

A passionate ‘regional local’ who is committed to supporting regional and rural business opportunities. Derek is involved with community groups and charity activities across the region.

In addition to his small business experience, Derek holds a Bachelor of Business and Master of Commerce.


  • Tuesday, 06 June 2023 | 10:30 AM - 12:00 PM


Online webinar, Campbelltown, 2560