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Retail Seminar: Success Through Customer Service and Experience

There are significant challenges facing the retail industry. A key to success in a disrupted market is customer service and experience.

Retail Business Seminar

If you work in the retail industry, and are looking to get that competitive edge to long-term success, then this seminar is an absolute must for your business!

The seminar will provide key insights into successful retailing and will cover key areas such as:

  • Product and competitor knowledge
  • Getting and training the right staff
  • Sales process
  • Customer relationships
  • Retail business management.

About your workshop presenter - ANNE PARNHAM

We’re proud to have Anne Parnham as our presenter for this seminar who, with 37 years in successful retail as the owner of Campbelltown’s The Lighting Centre, will share her insights and experiences of how to improve your retail success through exceptional customer experience.

Date and time

  • Monday 30 October 2017 / 5.30PM - 7.30PM

Suitable for


Retail businesses


$10 per person for businesses based in the Campbelltown Local Government Area (normally $49 per person).
To receive the Council sponsored discount, use the coupon code: campbelltown


All bookings can be made online

Book Online
Event category: BusinessTraining ProgramsWorkshops, Conferences & Seminars
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