Pay, Book or Report it

Rates payments

Quickly and easily pay your rates online. You’ll need your Reference Number located on your rates notice with you.

Pay rates  Read more

Application Fee Invoice

Make a payment towards any Council Application Fee Invoice. Enter your Internet Reference Number that is located on your invoice.

Pay fee  More options

Tax invoice payments

Make a payment towards any Council Tax Invoice. Enter your Reference Number that is located on your tax invoice.

Pay fee More options

Credit Card payments

Needing to pay via credit card? Download our Credit Card Authorisation form(PDF, 55KB) to submit your payment. 

More options

Animal Registration

All pet cats and dogs in NSW must be registered on the NSW Pet Registry either by 12 weeks of age or immediately upon transfer.

Register online Read more

Kerbside Clean Up

If you need to get rid of bulky items that can’t go in your bins, you can book a kerbside clean up for general and scrap metal collection. 

Book online Read more

Missed bin collection

Sometimes there will be issues with bin collection. If you've experienced any, please let Council know so we can help. 

If you let us know within 2 days of your collection day, we can usually send a truck back to empty your bin. 

Report online Read more

Dumped rubbish

Notify Council if you have discovered dumped rubbish within our area. For illegal dumping requests, we will check if it’s booked in for a clean up - and if it’s not, we can take action to have it removed.

Report online  Read more

Damaged/ Stolen bins

You can have your damaged or missing bin repaired or replaced.

Report damaged bin online  Report stolen bin online Read more

Graffiti

Graffiti is any writing or images applied to property without permission. We aim to remove graffiti from public facilities, including roads, signs, playgrounds and public buildings as promptly as possible.

Report online Read more

Loose litter

Report scattered rubbish in public areas.

Report online Read more

Street cleaning/ sweeping

Keeping our streets clean is a responsibility shared by everyone. Let us know if our roads, car parks and median strips need cleaning.

Report online Read more

Unattended shopping trolley

Report an unattended shopping trolley out in the community, Council will notify the response retailer to take direct action if the trolley poses as a risk or remains unattended for too long.

Report online Read more

Payments

Quickly and easily pay your rates online. You’ll need your Reference Number located on your rates notice with you.

Pay rates  Read more

Concessions and hardship support

Find out about pensioner rebates, concession and what support is available if you’re having trouble paying your rates.

Read more

Register for eNotices

Ditch the paper and get your notices delivered electronically

Register Read more

Animal Attacks 

We take every reported dog attack seriously. Anyone who has been involved in an attack should report it immediately.

Read more

Barking dog

Constant barking usually means the dog is bored, lonely, frustrated or ill.

Report online Read more

Stray/ roaming dogs

It's important to note that Council’s aren't required to proactively collect dogs roaming freely in public areas or private properties under the legal framework.

Read more

Dead animal on council land

Keeping our LGA clean is a responsibility shared by everyone. We will send someone out to collect dead animals from council owned parks, roads and footpath areas.

Report online Read more

Find a lost dog/ cat

Lost a pet? Visit our Animal Care Facility's office during our operating hours to reclaim a lost visit.

Read more

Pet registration

Under the Companion Animals Act, 1998, all cats and dogs, other than exempt cats and dogs, must be microchipped and then registered in NSW by 3 months of age.

Read more

Identification of your pet

To help us identify your animal, keep Council up to date with any change of address, change of ownership or notification of death for your pet.

Read more

Indian Myna Workshop Registration

Our Indian Myna Bird Action Program (IMBAP) aims to reduce the population of the Indian Myna bird within the LGA to reduce the impact these birds cause on human health and the natural environment.

Read more

Nuisance wildlife/ insects

Animal nuisances can include a variety of issues relating to noise, hygiene and other disturbances.

Read more

Council tree issue/ branch collection

We are responsible for maintaining all trees on Council-managed land.  

If you let us know about issues with a Council tree, we can inspect it for  pruning, branch collection or potential removal.  

Report online Read more

Private tree (pruning, removal)

Submit for a private tree application due to pruning, removal or dead, dying and dangerous.

Read more

Council building and public facilities maintenance

Let us know of any Council buildings that require repairs or maintenance to ensure that they remain safe for functional and public use.

Report online

General Park maintenance (mowing, fencing & equipment damage)

Report any overgrown grass that requires mowing or damage to fencing or play space equipment.

Read more

Garden maintenance

Report any overgrown gardens that require maintenance on Council land.

Report online

Goods stored on reserves 

Report for the investigation of use of reserves for the storage of goods or materials that may cause environmental harm or hazard to the public.

Report online Read more

Damage to street furniture

If you notice any damage to Council street furniture, such as public bins, seats or bus shelter, raise a request for Council to inspect and maintain.

Report online

Illegal parking

Report an illegally parked car for parking enforcement to attend.

Report online  Read more

Heavy vehicle parking

Report a heavy or long vehicle (4.5 tonne mass or longer than 7.5m) parking within residential areas.

Report online Read more

Abandoned motor vehicles

We will investigate unregistered and abandoned vehicles located on Council land.

Report online Read more

Facilities for hire

Not sure what venue best suits your event or regular activity? Find a facility that suits your needs or occasion

Book now Search venues

Bicycle Education Centre

Our Bicycle Education Centre can be used for private functions, lessons or school education programs.

Read more

Campbelltown Sports Stadium and Athletics Centre

Request to book the Campbelltown Sports Stadium or Athletics Centre.  

Submit an enquiry online and you will be contacted within 7 business days to discuss the availability, cost and to confirm the date of your booking.  

Apply for booking Read more

Sports Grounds

Make a booking enquiry to book a sports ground on a seasonal or casual basis, or apply for a sports ground keys.

Book now Read more

Leisure Centres

Hire one of our leisure centre swimming pools, meeting rooms, huts or courts for school carnivals, swimming programs and group activities.

Book now Search venues

Campbelltown Arts Centre

Our Arts Centre is a major cultural venue and services provider in South West Sydney. We offer a multi-disciplinary program which has something for everyone and includes visual arts.

Book now Find out more

Broken/ Cracked footpath, kerb and gutter issues

Report any concerns resulting from a damaged footpath, kerb or gutter.

Report online

Council Road Issue

Road failure or potholes? Raise a request to keep us informed of any Council roads that may need to be repaired

Report online

Drainage stormwater blocked/ flooding issues

Council maintains blocked or flooding stormwater drainage that is on Council land.

Report online Read more

Faulty streetlights

For any Council owned street lights that are faulty or require maintenance, please report this issue by attaching a picture of the street light.

Report online Read more

Footpath obstruction

Help us keep our footpaths and nature strips clear and tidy, report any obstructions to help keep our community safe.

Report online Read more

Roadside trading

Roadside stalls are illegal within the Campbelltown LGA, unless otherwise permitted. Let us know of any roadside trading.

Report online Read more

Missing or damaged signs

Keep Council up to date with any road signs that require to be replaced on Council roads.

Report online

Trail bike riding

Illegal trail bike riding can be reported directly to Crime Stoppers on 1800 333 000.

Read more

Neighbourhood Noise

From noisy neighbours, including short-stay accommodation and rentals, to events and construction, you can report issues online here.

Report online Read more

Overgrown land

Identified properties that have overgrown with vegetation? This can become a danger to the community.

Report online Read more

Air, Water and Light pollution

We all have a role to play in managing pollution in our properties and when we are out and about. Let us know of any concerns with quality of air, water and light resulting in pollution.

Report online Read more

Development and Environmental Compliance issues

Identified unauthorised building works, sediment control issues, private swimming pools concerns or unauthorised tree removal?

Report online

Food Poisoning Incident 

If you or someone you know has experienced food poisoning, you should report the business to Council.

Report online Read more

Food Safety Incident

Let us know if you have experienced poor food hygiene, unclean premises or issues with food labelling, advertising or foreign matter.

Report online Read more

Public Health Premises

Let us know if you’ve identified an issue with a Public Health Premises relating to a Barber, Beauty, Regulated Systems or Skin Penetration.

Report online Read more

Unauthorised construction

Works taken without the correct approval can result in fines and removal/demolish of the illegal works.

Report online Read more

Unauthorised landfilling and vegetation removal

Council is closely monitoring any illegal activity in relation unauthorised landfilling and vegetation removal incidents.

Report online Read more

Public Health and Environmental issues

Premises that are unhealthy or unsightly can have negative impacts within our community, notify us of issues to address in your area.

Report online Read more

Change my contact details

It's important your name and address is up-to-date so Council can keep you informed and get in contact. 

Update your phone number, email and postal address details 

Update online

Property Addressing

You can request that Council reviews your existing address due to issues with mail/deliveries, navigation, duplication of addresses or other issues.

Report online Read more

Want to provide feedback/suggestions on Council's website, strategies, services and facilities? You can tell us what you think or make a suggestion by completing our feedback and suggestions form online.

Can't find the service request you're looking for? Submit your report details here.