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Contact us

Email or request a service online

Popular requests

Want to report a property or neighbourhood issue or problem?
e.g. illegally dumped rubbish/litter, graffiti hit, missing signs, mowing, tree - pruning, removal, branch collection, infestation.
The Report it link on the homepage is your one stop shop for reporting issues and problems - many of these can be reported online.

Want to book or request a service?
e.g. Kerbside/household clean up, hiring a Council hall, hiring a sportsground
The Book it link on the homepage is your one stop shop for booking or making an enquiry for a selection of Council services and programs.

Want to apply or find a form?
The Apply for it link on the homepage is your one stop shop for all applications, forms and permits both PDF and online.

Want to pay?
The Pay it link on the homepage is your one stop shop for paying your rates noticechild care fees and tax invoices online or find out about our other payment methods.

Alternatively, pay a bill in person:

Want to provide feedback/suggestions on Council's website, strategies, services and facilities?
We are keen to hear your thoughts on a range of initiatives, plans, policies and proposals view our current consultations.

You can tell us what you think or make a suggestion by completing our feedback and suggestions form online.

Want to contact a Councillor?
Our Councillors represent the community of Campbelltown and are keen to hear from residents about any concerns they may have.

What is Council's ABN number?
31 459 914 087

How can we stay connected?
Connect with us on social media or subscribe to our eNewsletter for the latest Council news - from events and competitions to school holiday activities, sports grounds updates, works projects, jobs, resident information and more.

Have a question?

For urgent and hazardous situations please phone for immediate action.

Privacy

Council will use any personal information provided for the intended purpose only, to remain in contact with you and to continually improve your customer service experience. Your personal information is dealt with in accordance with council's Privacy Policy.

Call or visit council offices

We are open to the public, but things are a little different

  • All development applications, construction certificates, complying development certificates and subdivision certificate applications will remain an online only service from the NSW Planning Portal
  • Please continue to follow the NSW Government physical distancing advice while visiting any of our centres and customer service areas and maintain 1.5 metres distance
  • Hand sanitisers are available to use
  • If you are feeling unwell or self-isolating please stay at home.

Find out more about Campbelltown's response to COVID-19 by reading our:

Frequently asked questions (FAQs)

Customer Service

8:30am to 4:30pm weekdays
Phone: 02 4645 4000
Fax: 02 4645 4111

To report a council related urgent matter or emergency, outside of business hours, you will be redirected to our after hours emergency call service and required to follow the prompts.

If you are in an emergency or life threatening situation, please call Triple Zero (000).

Other emergency contacts.

Visit us in person

Campbelltown Civic Centre
91 Queen St, Campbelltown NSW 2560
Monday to Friday, 8:30am to 4:30pm
View map/Get Directions

Send us postal mail

Campbelltown City Council
PO BOX 57
Campbelltown NSW 2560

Animal Care Facility

Want to visit and need the address or opening hours?
View our Animal Care Facility page to get the address, transport suggestions and our opening hours.

Want to report a dog attack, barking dog or lost/stray/roaming dog?
Find out more and how to report

Alternatively call our animal care team on 02 4645 4790.

Aquatics, Fitness and Indoor Sports

Where are the Leisure Centres located, what are the opening hours and what services do they offer?
View our map to get the address, transport suggestions and also find out what services they offer:

Want to hire our facilities?
Check out our Facilities for hire section and use the search filters to help you find what you're looking for.

You can also view our Aquatics, Fitness and Indoor Sports FAQs for information about accessing our centres and timetable information during the current COVID-19 pandemic.

Bicycle Education Centre

Where is it located, how can I get there and what are the opening hours?
View our Bicycle Education Centre page to get the address, transport suggestions and our opening hours.

Want to hire our centre?
Check out our Facilities for hire section and use the search filters to help you find what you're looking for.

You can also view our Bicycle Education Centre FAQs to find out more about public and private use, Learn to Ride lessons and our free Open Days each Sunday.

Build and Develop

Would you like to find out or track the progress of Development Applications (DA)?
Visit our Build and Develop section and use our Development Online eServices to find out:

  • Development Applications currently on Public Exhibition
  • Development Applications lodged, but not determined
  • Development Applications that have been determined
  • Development Applications subject to determination by the Sydney Joint West Regional Planning Panel

Find an answer in our Frequently Asked Questions

Alternately, contact our Customer Service team on 02 4645 4000 for all development and planning enquiries.

Campbelltown Arts Centre

Where is it located, how can I get there and what are the opening hours?
View our Campbelltown Arts Centre page to get the address, transport suggestions and our opening hours.

Want to hire our centre?
Check out our Facilities for hire section and use the search filters to help you find what you're looking for.

Child Care Centres

Looking for a child care service?
Check out our Child Care section and use the search filters to help you find what you're looking for.

Find an answer in our Frequently Asked Questions

Alternatively call our child care team on 02 4645 4443.

Facilities for hire

Want to hire one of our community halls, meeting rooms, community buses, pools, sportsgrounds and/or a facility?
Council offers a range of facilities to suit any occasion - check out our Facilities for hire section and use the search filters to help you find what you're looking for.

Have a general enquiry and/or want to make a booking

Libraries

Find out where our branch libraries are located, opening hours and what services we offer
View our map to get the address, transport suggestions and also find out what services they offer:

You can also view our Library FAQs for information about accessing our libraries services and resources during the current COVID-19 pandemic.

Media enquiries

For media enquiries, please contact Council's media team on 02 4645 4729 or 0447 322 026.

Sports grounds

Want to find out if a sports ground is closed due to wet weather? 
Please contact your Club or Association directly for the status of grounds.

During periods of extreme or ongoing inclement weather:

  • Council may close grounds for training/games or school use, or to repair any damaged or unsuitable grounds.
  • We will post site wide alerts which appear above the Campbelltown City Council logo at the top of every web page, as well as update our Sports Ground Status page.
  • Alternatively, contact our Sports, Recreation and Leisure team on 02 4645 4623.

Looking for a particular sports grounds?
Check out our Parks and Recreation section and use the search filters to help you find what you're looking for.

Want to hire sports grounds?
Check out our Facilities for hire section and use the search filters to help you find what you're looking for.

Stadium and Athletics Centre

Want to hire our Stadium or Athletic Centre?
Check out our Facilities for hire section and use the search filters to help you find what you're looking for.

Where is the Stadium and Athletics Centre located and how can I get there?
View our map to get the address and transport suggestions:

Campbelltown Visitor Information Centre

Where is it located, how can I get there and what are the opening hours?
View our Campbelltown Visitor Information Centre page to get the address, transport suggestions and our opening hours.

Waste and Recycling

Want to find out your bin and/or kerbside clean up collection days? 
Visit the discover your area section - just enter your address you'll find your property's bin and kerbside clean up days.

Want to report a missed/damaged/stolen bins?
Report the issue by completing an online form or contact our Customer Service team on 02 4645 4000 - online requests are actioned as quickly as a call, so why not lodge your request online?

Want to request a Kerbside clean up? 
Book a kerbside clean today by completing an online form or contact our Customer Service team on 02 4645 4000 - online requests are actioned as quickly as a call, so why not try booking online?

Alternatively, view our Waste and recycling FAQs for a list of common questions that we get asked, or contact our Customer Service team on 02 4645 4000.

Opening our Dataset

Would you like to access data on Council operations and sponsored community projects or local business initiatives?
Visit our Open Data portal to explore:

  • Local Business Directory
  • Waste collection
  • Services and Facilities

Further enquiries? 

Contact our Business Solutions team on 02 4645 4000 for all enquiries regarding Council's Open Data.

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