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Site wide emergency announcement. Site wide alert announcement. Site wide alert resolved. Latest Council update regarding COVID-19.
Site wide emergency announcement. Site wide alert announcement. Site wide alert resolved. Our administration offices and some services will be closed on Tuesday 26 January and will reopen on Wednesday 27 January 2021. Find out more about changes to our operating hours for the Australia Day public holiday.
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Animal Care Facility

Providing facilities to receive impounded and surrendered animals and promoting microchipping, registration and desexing of companion animals.

Animal Care Facility Administration Building

We are open to the public, but things will be a little different

  • Visitors will be asked to sign in on arrival
  • Hand sanitisers are available to use
  • Please continue to follow the NSW Government social distancing advice while visiting our facilities and maintain 1.5 metres distance
  • If you are feeling unwell or self-isolating please stay at home.

We have limits on the number of people allowed in the facility:

  • No more than four customers are able to enter the ACF office and cattery at any one time
  • Up to 12 in the kennel areas.

Find out more about accessing council services during this time by reading our:

Frequently Asked Questions (FAQs)


Our primary role in animal control

  • Providing facilities to receive impounded and surrendered animals
  • Promoting micro-chipping, registration and desexing of companion animals.

Services available to the public

Want to report a dog attack, barking dog or lost/stray/roaming dog?

Find out more on how to report

Looking for a pet?

If you're considering a new pet, be sure to visit the animals for adoption page to check out the animals available for purchase from our Animal Care Facility.

All puppies and dogs cost $328 ($308 for pensioners) to adopt.
All kittens and cats cost $174 ($154 for pensioners) to adopt.

  • The price for puppies under four months of age includes C3 vaccination, health check, desexing voucher, and micro-chipping.
  • The price for dogs over four months of age includes C3 vaccination, health check, heartworm testing, desexing, micro-chipping, and registration.
  • The price for kittens under four months of age includes F3 vaccination, health check, desexing voucher, and micro-chipping.
  • The price for cats over four months of age includes F3 vaccination, health check, desexing, micro-chipping, and registration.

When you have selected a pet

You will be asked to complete an expression of interest form. Following a successful meet and greet with the animal, we can finalise the adoption paperwork and payment.


Dogs and cats are booked into Council's contracted vet for the animal to be desexed typically the next business day. We will transport your new pet to our vet for desexing in the morning. The new owner is to collect the animal from the vets in the afternoon.

Purchasing a dog or cat requires careful consideration as it is a life changing commitment

There are many costs and responsibilities to consider with owning a dog or a cat, including micro-chipping and registration, maintaining animal health (worming, vaccination, regular exercise), providing secure and comfortable housing, and caring for your pet responsibly so it does not become a nuisance to neighbours.

Expression of interest form

Before adopting a new pet you may be asked to complete an expression of interest form, this may be done at the office counter with a staff member. The expression of interest form is not an adoption agreement and does not guarantee adoption of any animal at the Animal Care Facility.

The expression of interest form is designed to help staff to get to know potential adopters better and help make sure that the animal the you are interested in would be a suitable fit for your family.

The forms ask you a number of questions about your lifestyles as well as your expectations for your potential new pet. 

Please see Looking for a pet? to find more information regarding the adoption process at Campbelltown Animal Care Facility. 

Surrendering your pet

Before surrendering your animal to the Animal Care Facility, please see the following information as we will request that you attempt to rehome the animal yourself, before bringing it to the Animal Care Facility  as a last resort.

See our tips for safely rehoming your animal(101KB, PDF) as well as rescue groups you may be able to contact. Please look through this information thoroughly and attempt everything you can to rehome your animal. Once you have exhausted all these possibilities, please contact the Animal Care Facility on 02 4645 4790 as our ability to take surrenders will depend on our capacity at any given time.

If you are surrendering your animal, please ensure you bring the following information with you, as the animal will not be accepted without these documents:

  • Proof of up to date vaccinations (vaccination certificates and vet receipts)
  • Certificate of Identification or Certificate of Registration
  • Any other paperwork you may have relating to the animal.

Please note when you attend the facility, our staff will confirm details regarding the history of the animal, it's personality and an initial behaviour assessment will be performed. You as the owner, will then be required to complete some paperwork and pay the applicable fee (See Council's fees and charges for details).

Please contact us on 02 4645 4790 for further details and to confirm we have room in the facility to accept your surrendered animal.

Community donations

Our Animal Care Facility staff can accept public donations made in the interests of assisting with the comfort and well-being of impounded animals.

Items you can donate:  We can't accept these items: 
Yes Dog coats No Fresh or cooked food (as it can't be stored)
Yes Dog and cat beds NoDoonas/Doona covers
Yes Polar fleece bedding NoPillows/Pillow cases
Yes Towels NoSheets
Yes Blankets  NoClothes and shoes
Yes Canned food  
Yes Newspapers (un-shredded)  
 Yes Dog and cat toys  

2 Rose St, Campbelltown 2560
Animal Care Facility
Get directions

Location: 2 Rose St (off Blaxland Rd), Campbelltown 2560

Opening hours:
Monday: 10am - 4pm
Tuesday: 10am - 4pm
Wednesday: 10am - 4pm
Thursday: 10am - 4pm
Friday: 10am - 4pm
Saturday: 9am - 2pm
Sunday: Closed

Australia Day Public Holiday:
Tuesday 26 January 2021: Closed

Contact: Animal Care Facility Office

Phone: 02 4645 4790

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