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Bicycle Education Centre FAQs

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The answers to some frequently asked questions about the Bicycle Education Centre. 

Attending an open day and general questions

Where is the centre located?
The centre is situated at the end of King Street, Campbelltown. Enter the main car park and the centre is adjacent to the tennis courts and the showground. Nearest cross street is Queen Street.

How much does it cost to attend an open day?
It is free.
 
Is the centre open during an open day when it rains?
The centre will not be open if the track is wet.
 
Is there a BBQ at the centre?
There is a free one plated electrical BBQ for use. You need to hold the button in for ten seconds until the green light comes on. Then BBQ will stay on for 15 minutes then you need to push the button on again.
 
Can I have a private birthday party when it’s open to the public?
No, when the centre is open to the general public it is a shared park. Therefore no private birthday parties are permitted during an open day.

Is there a playground?
Yes, there is a children’s playground which is suitable for children 10 years and under.

Is there electricity that can be accessed?
An external power point can be used at no additional cost. It is located in a lockable cabinet under the veranda.

Do you teach children how to ride?
Yes, we do! The Learn to Ride Program is a fun program conducted in a safe riding environment, suitable for all ages and abilities.
For further information please refer to our  Learn To Ride page or contact the Bicycle Education Centre Supervisor on 4645 4376.
 
What do I need to bring?
Parent/guardian, bicycle or scooter, helmet, enclosed shoes, sunscreen, filled drink bottle, and picnic lunch and blanket (optional).
 
Can I bring scooters?
Yes you can bring your scooter to the centre.

Can I bring my skateboard?
Only bikes and scooters are permitted in the centre. The following are not permitted:

  • skateboards
  • rollerblades
  • roller skates
  • ripstiks
  • green machines
  • powerwings
  • motorised devices or scooters.

Can I hire a bike?
If you are attending an open day, you need to bring your own bike. Bikes are supplied for the educational programs only.

Can I bring alcohol into the entre?
The Centre is an alcohol free zone and the consumption of alcohol is prohibited.

Are dogs allowed?
All dogs are prohibited.  

Private and School Use Answers

How can I book the centre?
You can contact us on 4645 4376 to make a booking. Get in quick as it books out fast! We are currently taking bookings up until 31 December 2018.

How much does it cost to privately book/hire the Bicycle Education Centre?
Please refer to our Fees and Charges(147KB, PDF)
 
Do you offer education programs for schools?
Yes we do, please refer to Bicycle Education – Education Programs

What do the free birthday party Invitations look like?
Click here to view an invitation(1MB, PDF)
 
What happens to my private booking hire if it rains?
In the event of wet weather, we recommend that the hirer make an assessment of the centre’s track at the commencement of the booking time. The track dries very quickly after light showers. Bookings should proceed if possible. A covered sheltered area is available if it rains during the period of hire. However, in the event of prolonged and persisting wet weather, we suggest the booking not go ahead.
 
Refund requests will only be considered if the centre is completely unusable due to inclement weather during the period of hire.

For a refund to be considered you need to submit a written request. This must be done on the first working day after the hire period, when the key and traffic lights remote control unit are returned.

All refund applications will be considered at the discretion of Council. If you cancel your booking due to rain, you will be refunded any monies that you paid for the booking. A cancellation fee as per Council's current fees and charges may apply.

What if I change my mind about my private booking hire, can I cancel?
We require a cancellation period of seven days prior to hire date. Failing to meet this condition will result in a cancellation fee, according to Council's current fees and charges. This booking is not transferable and can not be sub-leased to another hirer.

Where do I pay my deposit?
All payments can be made at the Cashiers, Ground Floor, Council Administration Building, corner Queen and Broughton Streets Campbelltown before 4.00 pm on any weekday.
 
Can I pay for my deposit over the phone?

No, however a Credit Card Authorisation Form can be downloaded. Simply complete the form and return for Council to process your deposit.

When can I pay my balance and pick up and return my keys?
All payments must be made in full before 4.00 pm on any weekday prior to usage of the centre.

The key and traffic lights remote control unit must be collected from Council before 4.00 pm on the last working day prior to your hire period of the centre. Collection should be made at the Cashiers, Ground Floor, Council Administration Building, corner Queen and Broughton Streets Campbelltown.

The key and remote control unit must be returned to Council by 4.30 pm on the first working day after hiring the centre.

Can I pay in full at the time of paying my deposit?
Yes, however please ensure that you collect your keys and traffic lights remote control unit before 4.00 pm on the last working day prior to your hire period of the Centre. Collection should be made at the Cashiers, Ground Floor, Council Administration Building, corner Queen and Broughton Streets Campbelltown.
 
Can I hire jumping castle or face painter due my private hire?
Yes, however we need a copy of the Public Liability from the hirer 14 days prior to booking date. Also there is an allocation spot of where the jumping castle must be located during hire (due to underground electrical cables)
 
How do I turn on the traffic lights?

For private bookings you will be given a remote control which enables you to turn the traffic lights on and off. When it is open to the public, centre staff will turn on the lights.

Can I hire the centre at night?
Unfortunately the centre is not available at night as it is not suitably lit.

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