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Help us get your bins emptied

Follow these tips to make sure your bins get emptied every week:

Put your bins out early

Make sure your bins are out on the kerbside before 6am on collection day. Use our search tool to check when your collection day is.

Make sure there’s room to move

Make sure your bins are placed at least 30cm apart and are clear of parked cars and trees.

Don’t park vehicles in front of bin collection points on collection day.

Stop when they're full

  • Don't overfill or compact your bin
  • Make sure you can close the lid
  • Don’t place rubbish on top of or beside your bin

The collection vehicle can only lift up to 70kg, so if your bin is heavier it can't be emptied (normal use should easily keep your bin under the weight limit).

If you have a large family and need extra services, this can be arranged for a small fee. Contact our Rates Section on 02 4645 4000 to find out more.

Go bagless!

Don't put plastic bags in your recycling or garden organics bins.

  • Reuse them
  • Take them back to the supermarket for recycling
  • Put them in your general waste bin

Better yet - say 'no' to plastic bags altogether!

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