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Got bulky items? Book a kerbside clean up

Kerbside 700x336px3.jpg Items that can and cannot be presented for collection

If you need to get rid of bulky items that can’t go in your bins, you can book a kerbside clean up for general and scrap metal collection.

  • You can have up to four kerbside clean ups each year.
  • One cubic metre of material (about a box trailer load) will be accepted for collection at each clean up.
  • Clean up services are provided ‘on call’ which means you can book each of your clean ups when you need them.
  • If you book a kerbside clean up before 4.30pm on Friday afternoon, we can usually collect your clean up the following week. During peak times, the wait may be a little longer. Your confirmation email will include your collection date. 

Before putting any items on the kerbside, find out your area's next scheduled collection day, then book online or call us on 02 4645 4000.

Book a clean up

Collection

Once you have booked your kerbside clean up, please put your items on the kerbside the day before your scheduled collection day.

Items booked for a general clean up will be collected on your area's scheduled collection day.

Items booked for a scrap metal clean up are usually collected on the scheduled collection day, but may be collected later in the week.

NOTE: When placing items on the kerbside for collection please remember:

  • Do not put items near obstructions such as fences, trees, letter boxes or garden taps
  • Do not cover any utility installations such as water, electricity or gas.


Need to cancel?
contact Customer Service on 02 4645 4000, we need 3 business days notice to cancel your booking.

When is my collection day?

Enter your address below to find out your collection day. Please enter your street number and street name - do NOT enter your unit number (eg. Enter 91 Queen St not 2/91 Queen St).

My Waste Bin app

 Download the My Waste Bin app, and you can check your clean up day, what we can and can't take, and make your clean up booking in a few clicks, wherever you happen to be.

What you can and can't put out for collection

Items you can include: Don't include these items:
YesBeds and mattresses NoBricks, terracotta items, tiles, concrete, rubble, asbestos or any other building material
YesGarden prunings/trimmings that are no more than 15cm in diameter**

Cut into 1 metre lengths and tied into bundles that can be lifted by one person.
NoBean bags or polystyrene beads
YesHousehold electrical appliances NoCar batteries or car parts (including tyres)
YesMetals such as whitegoods (fridge, freezers), hot water systems, air conditioner units, gym equipment, push bikes and other large metal items

Place separately as these are collected by a different truck.
NoCommercial waste
YesOld furniture  NoFood waste
YesToys and general household items (small items must be in boxes) NoGlass items, such as mirrors, table tops and solar panels
Yes Bulky household items NoHazardous items, such as gas bottles
  NoPaints or chemicals*
  NoTree trunks or large branches

 

*Some chemicals and hazardous items can be taken to the next Household Chemical CleanOut event in your area for disposal. Paints, gas bottles and car batteries can be taken to your nearest Community Recycling Centre for disposal.

** Any branches/tree limbs over 15cm diameter can be disposed of at any licenced waste facility that accepts organic waste.

To find your nearest Household Chemical CleanOut event or Community Recycling Centre, visit the NSW EPA website.

Report a missed kerbside clean up

If we have missed your clean up, call us on 02 4645 4000 and let us know.

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