Council is committed to the proactive release of our policies and corporate documents pursuant to the requirements in the Government Information (Public Access) Act 2009 and Government Information (Public Access) Regulation 2009.
If you would like access to a policy or document that is currently unavailable online in the list below, please contact Council's Access to Information Officer on 02 4645 4000.
Access and Equity - People with Disability (currently unavailable online)
This policy ensures that people with disability as far as possible have equal access to all Council facilities and services.
Access to Information(121KB, PDF)
Access to information collected and held by Campbelltown City Council is made available in accordance with the provisions of the Government Information (Public Access) Act 2009 (GIPA).
Access to the Roads and Maritime Services Driver and Vehicle Information System
This policy defines the conditions surrounding the use by Council staff of the New South Wales Roads and Maritime Services Driver and Vehicle Information System (DRIVES).
Addressing Council Committee Meetings (currently unavailable online)
This policy details the procedure for community groups and individuals wishing to address Council Committees.
The Annual Report is a summary of Council's activities conducted throughout the previous financial year, including financial statements and other general information.
Asbestos Policy(618KB, PDF)
This policy outlines Council's approach to managing asbestos.
Asset Management(114KB, PDF)
This policy provides clear direction on the management of Council controlled asset responsibilities and to ensure Council is able to deal with changes to meet community needs in accordance with relevant legislation.
Bicycle Education(32KB, PDF)
This policy is to set out the rules and regulations that will apply to all users of the Bicycle Education and Road Safety Centre and to provide education for children and cyclists in road behaviour, bicycle skills and pedestrian safety in a fun and safe environment.
Booking of Campbelltown Athletics Centre for school carnivals (currently unavailable online)
To ensure that local schools have priority in booking the Campbelltown Athletics Centre for their local, zone and regional school athletics carnivals.
Booking of Swimming Centre for School Carnivals (currently unavailable online)
This policy documents the bookings process for school swimming carnivals.
Bushfire Management (currently unavailable online)
This policy provides direction for assessing and managing bushfire risk on Council owned or managed land.
Campbelltown City Community Facilities Strategy
This strategy will guide the planning and delivery of community facilities of community facilities to our community, both now and into the future.
Campbelltown City Council Art Collection(119KB, PDF)
This policy documents the process for the selection of a permanent art collection for the Campbelltown Arts Centre.
Cashier Shortages(112KB, PDF)
This policy outlines procedures for cashier shortages.
Child protection(185KB, PDF)
This policy outlines the processes Council has in place for child protection.
Closed Circuit Television(120KB, PDF)
Council has a number of CCTV systems in use, including a street surveillance system. This policy recognises the need to ensure that the CCTV systems are used appropriately and the privacy of residents, workers and visitors is protected.
Closure and Sale of Walkways(64KB, PDF)
To establish a consistent method and standard approach for the community and Campbelltown City Council as to the circumstances under which walkways can be formally closed.
Coaches’ Attendance at Significant Competitions (currently unavailable online)
This policy outlines the support provided to sporting coaches employed by Council at significant sporting competitions.
Code of Conduct(556KB, PDF)
This policy guides Councillors, staff, Council delegates and contractors of Council. It provides consistent advice on expectations of the organisation with regards to appropriate and ethical conduct.
Code of Conduct Procedures(298KB, PDF)
This policy provides Councillors, staff, Council delegates and Contractors of Council who provide services to the Council with a common understanding of the organisations expectations in regard to ethical conduct.
Code of Meeting Practice(420KB, PDF)
The object of this code is to provide for the convening and conduct of meetings of Campbelltown City Council and of Committees of Council.
Community Development (currently unavailable online)
This policy guides the implementation and development of community development programs through engaging residents, non-government organisations and government agencies.
Community Engagement(168KB, PDF)
1. To build trust and foster positive relationships between Campbelltown City Council and the community and other stakeholders.
2. To enable community members to understand and, where appropriate, provide input to planning and decision making on Council’s projects, services and initiatives.
3. To enable more efficient delivery of Council projects, services and initiatives based on a clearer understanding of community needs, interests and expectations.
4. To provide a consistent framework for community engagement across Council.
5. To enable engagement activities to be delivered as effectively as possible.
NSW Office of Sport Grant Programs Applications (currently unavailable online)
This policy provides a clear direction on the Communities NSW Sport and Recreation Facility grants funding process when establishing Council and sporting organisation financial contributions.
2017-2027 Community Strategic Plan(3MB, PDF)
Campbelltown 2027 is Council’s highest level strategic plan, and will inform the strategic planning of the Council to ensure we are working towards the aspirations of our community over the next 10 years.
Complaint Handling (currently unavailable online)
This policy details the complaint handling process used by Council.
Contract Management(146KB, PDF)
To document Campbelltown City Council’s requirements for contract management. The objectives of this Policy are as follows:
1. To ensure post-award contract management activities are carried out in a manner consistent with best practice
2. To ensure a framework is in place to facilitate the management of contracts.
3. To ensure the provision of advice, information and training for staff managing contracts.
Coonamble Staff Exchange Program (currently unavailable online)
This policy details the Campbelltown City Council and Coonamble Shire Council staff exchange program process.
Corporate Communications (currently unavailable online)
This policy guides the corporate communications from and within Council.
Corporate Sponsorship of Council Activities(117KB, PDF)
This policy details appropriate circumstances in which Council can secure sponsorship which benefit the Council and the community.
Councillors Access to Information and Interaction with Staff(322KB, PDF)
This policy outlines the process for Councillors when obtaining information and interacting with staff.
Community newsletter - Compass
Compass is a quarterly newsletter published by Council. The newsletter is designed to keep you up to date with Council related activities and services, as well as upcoming events.
Council meetings and minutes
Decisions that formulate the policies and services of the City are made at a number of levels, from committees to full Council, with the minutes of these meetings made available to the public.
Development Application Process
This page can assist you in navigating the Development Application (DA) process.
Developer Contribution Plans(5MB, PDF)
Council levies contributions from developers for public amenities and services that are required as a consequence of development. Developer contributions are essential in maintaining access to the facilities and services that support the high quality of life that residents of Campbelltown enjoy.
Development Control Plans
Development Control Plans provide specific guidelines for certain types of development, in certain parts of the Campbelltown Local Government Area.
Directional Signage on Public Roads(90KB, PDF)
This policy applies to all requests received for the provision of directional signage on public roads to public and private facilities and businesses within the Campbelltown Local Government Area.
Disability Inclusion Action Plan 2017-2021(5MB, PDF)
The purpose of the Campbelltown City DIAP is to promote positive attitudes to disability inclusion across the city, and provide a basis for policy and action by government, business and non-government sectors as our city grows.
Disposal Policy (currently unavailable online)
To ensure that the disposal of Council’s assets are undertaken in accordance with the relevant legislation and Council’s procedures.
Early Childhood Educational Philosophy and Program(125KB, PDF)
This Council program provides children with a high quality educational program. Our educational philosophy is influenced and based on the Education and Care Services National Regulations, The Early Years Learning Framework, My Time Our Place, the National Quality Standards and the Partnerships in Early Childhood Program.
Electronic Signature Policy(116KB, PDF)
The objectives of this policy are to:
1. Provide information and guide staff in the use of electronic signatures in Council correspondence and documents.
2. Provide circumstances where the use of electronic signatures conforms to laws and regulations in NSW.
3. Ensure confidence in the use of electronic signatures for business transactions.
Disasters such as bushfires, floods and storms, loss of utilities and risks to human and animal health can strike at any time - sometimes without warning. All disasters have the potential to cause disruption, damage property and take lives.
Environmental Education Plan(10MB, PDF)
The Environmental Education Plan provides a guiding framework for future environmental education projects and programs in the community and in Council’s operations.
Equal Employment Opportunity Plan(204KB, PDF)
The Equal Employment Opportunity Plan promotes fair and non-discriminatory practices for potential and current employees
Equal Employment Opportunity Policy (currently unavailable online)
This policy details fair and non-discriminatory practices for potential and current employees.
Family, Education and Community Services(100KB, PDF)
To ensure Council provides a variety of Education and Care services for children aged 0 to 12 years, including the provision of child development and family support.
The financial information includes the financial statements, annual budget and fees and charges for the current financial year.
Forms of Release - Insurance Claims on Council (currently unavailable online)
This policy outlines the process of obtaining formal acknowledgment of settlement from claimants in respect of Insurance claims made against Council.
Fraud and Corruption Prevention(120KB, PDF)
To clearly outline Council’s approach to address and reduce the risks of maladministration, fraud and corruption affecting Council officers, Councillors, Operations and Services.
To clearly demonstrate that Council does not and will not tolerate fraudulent practices or corrupt conduct either by its own officers, contractors or others working for Council and will not tolerate others using fraudulent practices against Council, Council officers or the functions and services it provides to the community.
To clearly demonstrate Council’s commitment to:
- minimising opportunities for corrupt conduct
- detecting, investigating and disciplining/prosecuting corrupt conduct
- reporting corrupt conduct to ICAC and NSW Police where relevant
- taking a risk management approach to the identification and management of corruption risks.
Grants, Sponsorship and Donations Policy(203KB, PDF)
Council is committed to building strong and resilient communities within the Campbelltown Local Government Area (LGA) and to maximising social wellbeing for all residents. One way of achieving these goals is to provide financial assistance in the form of grants, sponsorships and donations to individuals and groups to develop leadership skills, increase participation in community life and address identified social issues.
This policy documents the financial hardship relief process of Council.
Healthy Food and Drink(124KB, PDF)
This policy facilitates and encourages a healthy food and drink lifestyle for all staff, volunteers and the community through influencing healthier food and drink choices.
Hire of Playing Fields(177KB, PDF)
1. To establish policy and guidelines for the hire of playing fields to hirers.
2. To establish procedures for the allocation of playing fields and sporting facilities.
3. To set out conditions of hire for playing fields and sporting facilities.
4. To identify specific facilities that will be exempted from this policy through the provision of long term licence.
Home Security and Property Marking(441KB, PDF)
Campbelltown is committed to improving the safety of our residents. On this page you will find tips and advice on home security and marking your property.
House Numbering on Kerbs(113KB, PDF)
This policy documents the standard for kerbside numbering within the City of Campbelltown.
Inappropriate Workplace Behaviour Policy (currently unavailable online)
This policy guides the legal and moral obligation of Council in relation to harassment, bullying and violence in the workplace.
Internal Reporting Policy(182KB, PDF)
Under section 6D of the Public Interest Disclosures Act 1994 (the PID Act), public authorities are required to have a policy and procedures for receiving, assessing and dealing with public interest disclosures. The definition of public authorities includes councils. This policy is based on the NSW Ombudsman’s model policy (July 2013) and the NSW Ombudsman’s guidelines.
Integrated Planning and Reporting
The Integrated Planning and Reporting framework captures the community's ideas about the future and plans for how they can become a reality. The Integrated Planning and Reporting documents supersede the Corporate Plan and Management Plan of Council from 1 July 2012.
Interim Development Orders(167KB, PDF)
Interim Development Orders contain zoning and development controls for certain land located outside of the urban areas of Campbelltown.
Investment Policy(137KB, PDF)
This policy guides the management of the investment portfolio of Council.
Investment Property Portfolio - Strategy for Revenue Growth Policy(123KB, PDF)
This policy aims to clearly define the types of property investment that Council can enter into.
Comprehensive Koala Plan of Management(12MB, PDF)
This policy guides applicants with the development application process for koalas in the Campbelltown LGA, as required under State Environmental Planning Policy - Koala Habitat Protection (Koala SEPP).
Land Dedication Policy(113KB, PDF)
The purpose of this policy is to set the standard for the type, quality, nature, condition and process for the dedication of land to Council.
Library Fees and Charges(28KB, PDF)
This policy guides which library services and facilities shall be subject to fees or charges.
Library Regulations(26KB, PDF)
This policy outlines the operational guidelines for the imposition of penalties under the regulations incorporated in the Library Act, 1939.
Library Strategic Plan
Connect, Create, Learn is a strategic document that guides the future direction of the Campbelltown City Library Service.
Local Environmental Plans
Local Environmental Plans guide planning decisions in Campbelltown and establish the requirements for the use and development of land.
Lowering of flags for the passing of significant members of the Aboriginal and / or the Torres Strait Islander community (currently unavailable online)
This policy provides guidance about who can fly the Australian National Flag, the dignity of the flag, flying and handling the flag and disposal of flags.
Library Collection Development Policy(158KB, PDF)
This policy facilitates the provision of an up to date library collection that meets the needs of the Campbelltown community.
Management of Feral and Infant Companion Animals(99KB, PDF)
This policy is to authorise the humane euthanasia of seized, abandoned or surrendered feral and infant companion animals.
Media Policy(45KB, PDF)
This policy outlines the appropriate processes for responding to media enquiries by Council staff.
Memorial and Monuments on Council Open Space(210KB, PDF)
To provide applicants and Council with the framework for assessment and review of memorials and monuments on Council land within the Campbelltown local government area.
Noxious Weed Management Strategy(39MB, PDF)
The Campbelltown Noxious Weed Management Strategy provides clear principles and guidelines for Council and the community on how noxious weeds within the Campbelltown LGA are to be managed and the mechanisms available to facilitate control or removal.
Open Space Strategic Plan(588KB, PDF)
The Open Space Plan is a high level strategic document that assists in developing an integrated and balanced response to the demands of existing and future Public Open Space needs in the Campbelltown LGA.
Outdoor Fire Safety
It is important to remember that staying safe around fire doesn’t just include bushfires and fire risks inside the home. The NSW Rural Fire Service has produced a number of fact sheets to help ensure that you stay safe when having fun outdoors or away from home.
Overhead Charges Applicable To Works for External Organisations(120KB, PDF)
This policy documents the process for the recovery of overhead costs incurred when conducting works on behalf of private organisations.
Parks and Reserves Names (currently unavailable online)
This policy outlines the process of naming public reserves under the Geographical Names Act 1966.
Partial Property Transfer(45KB, PDF)
This policy documents the process for maintaining accurate records of land title transfers.
Payment of Expenses and Provision of Facilities to the Mayor, Deputy Mayor and Councillors(538KB, PDF)
The purpose of this policy is to ensure that there is accountability and transparency in the reimbursement of expenses incurred or to be incurred by Councillors.
Payment of Wages and Salaries (currently unavailable online)
This policy guides the payment of employee wages and salaries.
Pesticide Use Notification Policy(97KB, PDF)
This policy is to ensure Council uses pesticides in prescribed public spaces in a safe and effective manner and in accordance with relevant legislation and policy.
Consultation with the local community has contributed to long term plans and strategies that guide the future development and growth of the City of Campbelltown.
Play Space Strategy (The State of Play)
The purpose of this strategy is to provide a comprehensive and prioritised plan for the future development and management of play ground facilities across Campbelltown City to 2036.
Privacy Management Policy(224KB, PDF)
This policy is to inform the community and educate staff on access to personal information to maximise compliance with the Privacy and Personal Protection Act 1998 and the Health Records and Information Privacy Act 2002.
Procurement Policy (currently unavailable online)
This policy guides the procurement activities that are conducted in accordance with relevant legislation and the Procurement and Contract Management Procedures of Council.
Professional Service Provider Use of Council Recreation Facilities (currently unavailable online)
This policy outlines the process for access to the Leisure and Indoor Sports Centres of Council by professional service providers . It also outlines applicable payment of fees and charges.
Purchase Order Terms and Conditions(96KB, PDF)
This document outlines the purchase order terms and conditions for Campbelltown City Council.
Rate Recovery Procedure Policy(126KB, PDF)
This policy documents the recovery process for outstanding rates and charges from ratepayers.
Rateable Valuation Aggregation (strata schemes)(129KB, PDF)
This policy documents the aggregation of rateable valuations for strata schemes.
Recognition of Service - Councillors(98KB, PDF)
This policy outlines the process for recognising retiring and existing Councillors for their years of service.
This policy outlines the process of refunding monies paid to Council.
Roadside Memorials(84KB, PDF)
To allow placement of a suitable roadside memorial by families and friends of persons deceased on or near public roads, while taking into account any comments by family and nearby residents.
Second Hand Clothing Bins(121KB, PDF)
This policy guides the management and location of second-hand clothing bins.
Sport and Recreation Strategy (2016 - 2036)
The purpose of this strategy is to provide a comprehensive and prioritised plan for the future development and management of sport and recreation facilities across Campbelltown City to 2036.
Staff Exchange Program between Campbelltown City Council and Koshigaya City Office (currently unavailable online)
This policy details the Campbelltown City Council and Koshigaya City staff exchange program process.
State of the Environment Reports
The State of the Environment Report (SoE) is compiled each financial year by Council in accordance with the Local Government Act 1993.
Statement of Business Ethics(1MB, PDF)
The Statement of Business Ethics sets out the standards of behaviour that Council expects from its private sector partners. These standards of behaviour relate to fair, ethical and honest dealings with Council, and ensuring that the best level of service is provided to the community.
Street Trading(1MB, PDF)
The purpose of the Street Trading Policy is to provide a framework for Council to deal with requests for the use of community land being footways and roadways, for certain non-commercial and commercial activities.
Submissions by Council(107KB, PDF)
This policy documents the general principles that apply to submissions made by Council to government or non-government inquiries, reviews or consultation.
Sundry Debtor Recovery Procedures(125KB, PDF)
This policy documents the recovery process for outstanding sundry debtor accounts.
Sustainable Events(124KB, PDF)
This policy encourages Council employees to adopt sustainable practices as part of their events management.
Sustainable Planting Policy (currently unavailable online)
This policy guides the planting of locally species of plants on public land within Campbelltown.
Swimming Achievement Awards (currently unavailable online)
This policy guides the process for rewarding local swimmers who achieve a high standard of excellence in individual competitive swimming.
This page informs you of the Native Gardening Guide and the Tree Planting Guide. There is also information on how to remove/dispose of trees on private property.
Unclaimed Money(54KB, PDF)
This policy documents the obligation of Council to administer and remit unclaimed monies to the NSW Office of State Revenue.
Unsolicited Proposal Policy(167KB, PDF)
This Policy provides confidence to our community and potential proponents that all unsolicited proposals presented to Council will be considered in a consistent, transparent and lawful manner to deliver the highest standards of public value. Visit the Unsolicited Proposals page for further information.
Use of Public Open Space by Commercial Fitness Trainers(187KB, PDF)
- This Policy provides an effective management framework for the use of Council's parks, public reserves, public open spaces, and sporting grounds by Commercial Fitness Trainers.
- To minimise the impact of commercial fitness activities on Council's assets, protecting public infrastructure, and addressing public risk concerns.
- To ensure the overall community's equity of access to Council's parks, public reserves, public open spaces, and sporting grounds.
Volunteer Handbook (currently unavailable online)
This Volunteers Handbook contains a range of information important to your role as a Campbelltown City Council Volunteer. It provides a range of information including Council policies, Work Health and Safety and emergency information.
Work Health and Safety(143KB, PDF)
This policy guides the process of managing health, safety and welfare in the workplace.