Bicycle Education Centre FAQs


Where is the centre located?

The centre is situated at the end of King Street, Campbelltown.

Enter the main car park and the centre is adjacent to the tennis courts and the showground.

Nearest cross street is Queen Street.

How much does it cost to attend an open day?

Our open days are free.

Is the centre open during an open day when it rains?

No, we keep the centre closed if the track is wet.

Is there a BBQ at the centre?

Yes, there is a free one plated electrical BBQ for use.

To start the BBQ, hold the button in for ten seconds until the green light comes on. Then BBQ will stay on for 15 minutes before you will need to push the button on again.

How do I book the shaded hut for an Open Day?

To make a booking for the shaded hut, you can call us on 4645 4443 to hire the huts for use during our Open Days. 

Can I have a private birthday party when it's open to the public?

No, when the centre is open to the general public it is a shared park. Therefore no private birthday parties are permitted during an open day.

The centre can be hired for private functions at anytime when it is not open to the public.

Do you teach children how to ride?

Yes, we do. Our Learn to Ride Program is a fun program conducted in a safe riding environment, suitable for all ages and abilities.

Schools can also take advantage of the educational programs on offer.

Can I bring scooters?

Yes, you can bring your scooter to the centre.

Can I bring my skateboard?

No, only bikes and scooters are permitted in the centre.

The following are not permitted:

  • Skateboards
  • Hoverboards
  • Rollerblades
  • Roller skates
  • Ripstiks
  • Green machines
  • Powerwings
  • Motorised devices or scooters.

Can I hire a bike?

If you are attending an Open Day, you need to bring your own bike.

Bikes are supplied for the Educational Programs and Learn to Ride lessons only.

Is there a playground?

Yes, there is a children's playground which is suitable for children 10 years and under.

Can I bring alcohol into the centre?

The centre is an Alcohol Free Zone and the consumption of alcohol is strictly prohibited.

Are dogs allowed?

No, all dogs are prohibited from the centre.

Private and School Use Answers

How can I book the Centre?

Hire us for birthday parties or private functions at anytime when the centre is not open to the public.

Schools can also take advantage of the educational programs on offer.

Get in quick as it books out fast.

Contact the Bicycle Education Centre on 4645 4443 to make further enquiries.

How much does it cost to privately book/hire the Bicycle Education Centre?

Do you offer education programs for schools?

Yes we do, see Education Programs.

What happens to my private booking hire if it rains?

In the event of wet weather, we recommend that the hirer make an assessment of the centre's track at the commencement of the booking time.

  • The track dries very quickly after light showers.
  • Bookings should proceed if possible.
  • A covered sheltered area is available if it rains during the period of hire. However, in the event of prolonged and persisting wet weather, we suggest the booking not go ahead.

Refund requests will only be considered if the centre is completely unusable due to inclement weather during the period of hire.

For a refund to be considered you need to submit a written request. This must be done on the first working day after the hire period, when the key and traffic lights remote control unit are returned.

All refund applications will be considered at the discretion of Council. If you cancel your booking due to rain, you will be refunded any monies that you paid for the booking. A cancellation fee as per Council's current fees and charges may apply.

What if I change my mind about my private booking hire, can I cancel?

We require a cancellation period of 21 days prior to hire date. Failing to meet this condition will result in a cancellation fee, according to Council's current fees and charges. This booking is not transferable and can not be sub-leased to another hirer.

Where do I pay my deposit?

You can make a payment online or

In person at:

Campbelltown City Council - Civic Centre
Corner Queen and Broughton Streets, Campbelltown

  • See our Customer Service staff on the ground floor
  • Payments can be made by cash, cheque, credit card or EFTPOS at the cashiers
  • Monday to Friday, 9.00am to 4:00pm
  • View map/Get directions

Can I pay for my deposit online?

Yes. All bookings will receive a tax invoice along with their confirmation letter via email. Procedures of how to make payment are listed on the back of the invoice. This invoice can be used to pay your deposit and also the balance prior to your booking date. You can make payment via BPAY or Council's PAY IT link.

When can I pay my balance and pick up and return my keys?

All payments must be made in full 21 days prior to booking date. Please refer to your confirmation letter of the correct due date.

Key and Remote Pickup

You will receive an SMS once your key and remote are ready for collection. These are to be collected from;

Campbelltown City Council - Civic Centre
Corner Queen and Broughton Streets, Campbelltown

  • See our Customer Service staff on the ground floor
  • Collection should be made before 4pm on the last working day prior to your hire period
  • Return the key and traffic lights remove control unit back to Council by 11:00am on the first working day after hiring the centre
  • View map/ Get Directions

Can I pay in full at the time of paying my deposit?


Can I hire jumping castle or face painter for my private hire?

Yes, however we need a copy of their current Public Liability Certificate and Working With Children Check from the hirer 21 days prior to booking date. Also there is an allocation spot of where the jumping castle must be located during hire (due to underground electrical cables). The maximum size is 4.5m x 4.5m.

How do I turn on the traffic lights?

For private bookings you will be given a remote control which enables you to turn the traffic lights on and off.

When it is open to the public, centre staff will turn on the lights.

Can I hire the centre at night?

Unfortunately the centre is not available at night as it is not suitably lit.