Delivering Results

WSU school of medicine-students

Council publishes a range of regular performance reports to enable our community to monitor services and programs successfully delivered in line with the goals and objectives of our plans.

Council ensures its performance reports meet all statutory reporting requirements including the NSW local government Integrated Planning and Reporting Framework.

Our Reports

Community Satisfaction Survey

In June 2018, Campbelltown local residents were asked to rate their satisfaction with our city services and infrastructure. The results of this survey provide a valuable insight into the perceptions of our most important stakeholders, our community, and provides Council with a benchmark to measure its performance. Council will ensure this feedback from the community is integrated into its strategic planning to inform decision making and ongoing quality service delivery.

About the Survey

Council engaged an independent external research company, IRIS Research, to conduct the community satisfaction survey in June 2018. The survey was conducted by phone (landline and mobile) with 600 randomly selected local residents of the Campbelltown LGA interviewed for approximately 15 minutes. The survey was also available online.

The sample group reflects the demographics of Campbelltown’s current population including age, gender, place of birth, time lived in Campbelltown and suburb of residence.

Six Month Report

Every six months Council monitors and reports on its progress against the strategies and principle activities outlined within the four year Delivery Program and Operational Plan.

Annual Report

The Annual Report is the principle document designed for the community to measure how well Council has delivered its services over the previous year against the Operational Plan and whether those actions are helping to achieve the goals outlined in the Community Strategic Plan.

Four Year - State of our City Report 

The State of our City Report looks back over the term of a Council (4 years) and objectively track's council's progress against the Community Strategic Plan (CSP) . It is presented to a newly elected council to set the scene and assist the new council to undertake a review of the Community Strategic Plan.

  • State of our City Report 2022-2024 - due November 2024

Archived Reports

Archived reports from the integrated planning and reporting framework remain available to the community.